With the launch of Citybank Text Banking Service, Citybank now serves all of its mobile banking customers with ease of faster transaction at finger tips. This news service delivers account updates on demand to citybank and citybank credit card customers in US.
Citi Text Banking represents the newest addition to company’s award-winning US mobile banking platform, Citi Mobile(SM). Citi Mobile includes a downloadable app for iPhone devices and a mobile version of citi.com that customers can access from their smartphones’ browser.
Customers can request their account information from mobile with simple text message, and in return they will get requested information in text message. Citi Text Banking provides updates for all Citi credit card accounts and for Citibank accounts linked to a Citibank ATM or Debit card, including checking and savings accounts, home equity lines and loans, personal lines and loans, and mortgages.
The Citibank service is read-only offering Bal, Stmt, and Hist commands sent to its shortcode MyCiti (692484). It also includes the all important Stop function to turn off all text messages and alerts. Citibank isn’t making a big deal of the new option on its website. The text option is now positioned on the mobile page with equal billing with the bank’s iPhone and (other) smartphone options.
Text Banking Commands:
| Text this command | Here’s what you get |
|---|---|
| BAL | Outstanding balance available credit line |
| STMT | Credit card account details |
| HIST | Recent transactions |
| MORE | More recent transactions (HIST) |
| COM | Full list of commands |
| NICK | Account nickname |
| HELP | Get support—online or by phone |
| STOP | Suspend text banking |
| STOP ALL | Suspend text banking, alerts, or both |
Importantly, Citibank does not charge customers any fee for Text Banking. However, carrier text-messaging fees may apply.