For the activation or the de-activation of a service, most of the times we have to call a customer care, or as another option we have to remember multiple codes for each service. Isn’t it little bit harassing??? But this harassment is now no longer with Vodafone as a new service called ‘START STOP’ has been launched by Vodafone, for its customers across all over India. Now, Vodafone users can unsubscribe/subscribe nearly all popular VAS products just by messaging STOP/ START to 321. This type of service was firstly started by Airtel before couple of months.
There is no need of remembering multiple codes for activation and deactivation of VAS products and you will get a hassle free customer experience with this service. Now, Vodafone users are able to select Vodafone VAS products from the categories such as; 1) Astro and Devotional, 2) Music and Movies, 3) Entertainment, 4) Info and Utilities, 5) Sports.
“Users desire more and more information and entertainment on the go, and Vodafone also wishes to provide them with full control on the services which they desire to use. The ‘START STOP’ services will enable Vodafone users to deal with value-added services in a simple and immediate manner,” according to Kumar Ramanathan, chief marketing officer, Vodafone India.
For the activation of service, type the SMS START and send it to 321 and you will receive a catalog of content categories, as well you will be asked to select your category and reply with the number of your desired category. After that, you will receive a catalog of services. Again you will be asked select your desired service and reply with the number of your selected service to send request for activation.
For the deactivation of service, type the SMS STOP and send it to 321 and you will get a catalog of currently active services. Check the number of service that you want to deactivate and give reply with that number to send request for deactivation.