Airtel Prepaid users can now save their time of visiting the recharge store to subscribe any service or recharge. Airtel users are provided Self care service by Bharti Airtel for the first time so as to manage their prepaid service online. Now no need to rely on 121 services (Airtel customer care) for any help or activation of any service; users can directly receive help online. Under this service, users can recharge their mobile, activate or deactivate any of the VAS service, put forward as well as follow any service request, etc.
The key service that will be more demanded by every user will be recharging the mobile online. Prepaid consumers can also activate their 3G plans or subscribe other services like friends’ chat, hello tunes, etc. without waiting of the customer service call and wasting time in talking with the representative. This service will be very helpful to everyone in this modern world where from a child to adult everyone leads a busy routine of daily life. As well, nowadays most of the individuals in India possess prepaid card.
To enjoy this service, Airtel users must visit the Airtel’s official website (www.airtel.in); where they will visualize option of ‘My Account’ which is provided to manage all the Airtel services like pre-paid service, post-paid service, fixed line, broadband, DTH and money service. If you are the prepaid or postpaid user of any other service provided by the Airtel, then you can choose any of the option provided in My Account and follow the procedure accordingly.
To receive instant help from Airtel customer service at any time, you first have to enter 10 digit mobile number and verification text after which you will be provided a password through SMS on your phone which you can use to login to “My account” and manage your account information, view special offers, recharge, manage services, access your account, check usage details and request to start/stop any service. The password that is provided to you can be used every time when you want to view your account.
There are many features of this Self care service like strong network coverage, instant balance and validity inquiry, prepaid roaming, recharge pre-paid account, etc. Many services that you get on contacting the Airtel customer service is provided online in Self care service. You can get information about entertainment service on Airtel mobile. You can know about different tariffs provided by Airtel. The whole information about prepaid roaming is also provided in Self care service online for which you not have to wonder or ask anybody. All such post-paid facilities are also accessible in My Account online service. Many such uncountable services are availed at one stop.